Field decorations / Reference contributions not working for certain (reference) field

[Walt Janssens]

Hi,

I have a working UI Macro on the incident form which sets the assignment group field to the support group of the currently selected CI.
When I add it as field decoration / reference contribution to for example the customer (reference) field, it shows on the form, and does exactly what I want it to do.
When I add it to the assignment group (reference) field, it does not show.

Does anyone have an idea how to fix this?

With kind regards.

[Ankur Bawiskar]

Hi,

so what happens when you add it to assignment_group field?

does it not show up?

regards
Ankur

[Walt Janssens]

Exactly. It does not show.

[Ankur Bawiskar]

Hi,

did you check any browser console error?

can you share the field configuration for assignment_group on how are you adding the macro?

it would work for reference field

Regards
Ankur

[Walt Janssens]

I added it in the same way as I did for the other fields. So I do not understand why it is not working..

[Ankur Bawiskar]

Hi,

other fields are in which scope and assignment_group is in which scope?

are all those 3 fields on same table?

Regards
Ankur