Field decorations / Reference contributions not working for certain (reference) field

Walt Janssens
Tera Contributor

Hi,

I have a working UI Macro on the incident form which sets the assignment group field to the support group of the currently selected CI.
When I add it as field decoration / reference contribution to for example the customer (reference) field, it shows on the form, and does exactly what I want it to do.
When I add it to the assignment group (reference) field, it does not show.

Does anyone have an idea how to fix this?

With kind regards.

22 REPLIES 22

All are reference fields on the task table in the global scope.

Hi,

Did you check any browser console error when form loads?

Also the macro is showing for other 2 fields but not for this?

can you share that form screenshot

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I checked and I could not find any error that has something to do with this. Here's the form.

 

find_real_file.png

Hi,

other 2 fields refer to which table?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

core_company and cmdb_ci.