Field decorations / Reference contributions not working for certain (reference) field

[Walt Janssens]

Hi,

I have a working UI Macro on the incident form which sets the assignment group field to the support group of the currently selected CI.
When I add it as field decoration / reference contribution to for example the customer (reference) field, it shows on the form, and does exactly what I want it to do.
When I add it to the assignment group (reference) field, it does not show.

Does anyone have an idea how to fix this?

With kind regards.

[Walt Janssens]

Did not work. I had this same problem a while ago with another UI Macro. It also does not work for the field cmdb_ci. So I think it has something to do with the field itself, but I have no clue what the problem is..

[Ankur Bawiskar]

Sorry we don't know the actual configuration in your instance.

So you will have to debug from your side.

[danielmenter]

Did you check the override record does not have an override set for the attribute?