We have a requirement where attachments on Change Requests and Change Tasks must be frozen (i.e., no changes or deletions allowed) once the record reaches the "Authorize" and "Authorize Implementation" approval gates. This is similar to how other fields are locked during these stages.
We want to ensure that attachments remain intact and cannot be modified or removed once the approval stage is reached.
Question:
Is it possible to configure in Service Operations Workspace so that attachments are frozen in the "Authorize" and "Authorize Implementation" approval gates? If yes, could you please provide the configuration steps we need to follow to achieve this?
