Vendor Management Workspace - sn_app_insights_execution table missing

trwblanchard
Tera Contributor

I have installed Vendor Management plugins (both Risk and ITSM) in a fresh Yokahama PDI. On opening the Vendor Management Workspace, an error appears (see screenshot). The table 'sn_app_insights_execution' does not exist, and is being called from a remote table.

This table did not get created during plugin installation, and appears to be related to Application Insights which is deprecated and cannot be installed. Has anyone else come across this?

1 ACCEPTED SOLUTION

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @trwblanchard ,

Yes, it's a known issue, even i can see it , i have already raised a Support case with ServiceNow !!

SANDEEPDUTTA_0-1752230822448.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @trwblanchard 

If it’s the client’s instance, it’s better to log a case with Now Support."

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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It's just a PDI unfortunately!

Then try to repair plugin, else no way

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @trwblanchard ,

Yes, it's a known issue, even i can see it , i have already raised a Support case with ServiceNow !!

SANDEEPDUTTA_0-1752230822448.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.