Help setting up itext7 in place of itext5

[Jenny24]

We currently have com.snc.pdf_generator active in our instance and have read that itext5 is being deprecated by the Tokyo release and itext7 is now ready for deployment to replace it.  I am unable to find the configurations required to complete this and upgrade to itext7.  Can anyone point me to what is required to move from itext5 to itext7?

[Hitoshi Ozawa]

Not sure about the question. 

To use itext7 in HR, set property "sn_hr_core.itext7.pdf_conversion".

Reference:

https://docs.servicenow.com/bundle/paris-hr-service-delivery/page/product/human-resources/task/t_HRP...

Following article has information on using itext7.

https://community.servicenow.com/community?id=community_article&sys_id=2e2e69d71bdaa0d038739979b04bc...

[Community Alums]

Hi Jenny,

Can you please share the fix or work around for this issue if you found the solution?