Hide Retired CI in Change Request Form
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06-03-2024 11:40 PM
Hello Guys,
Is they anyway to hide retired CI in selection for CI in Change Request Form ?
Tried to use reference requalifier but it didn't work.
Found this KB but its risky on my end to do some modification in script include: Users are able to add Non Operational and Retired CIs to Impacted Services related list on Change re...
It's there any other option to hide it on change request form ?

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06-03-2024 11:47 PM
Hi @Jeck Manalo ,
Just add a simple BR on task_ci table which will not allow to add retired CI .
abort as action
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06-03-2024 11:56 PM
actually I did this already, but what I want to achieve is to hide retired CI in selection.