Hide Retired CI in Change Request Form

[Jeck Manalo]

Hello Guys,

Is they anyway to hide retired CI in selection for CI in Change Request Form ?

Tried to use reference requalifier but it didn't work.

Found this KB but its risky on my end to do some modification in script include: Users are able to add Non Operational and Retired CIs to Impacted Services related list on Change re...

It's there any other option to hide it on change request form ?

[Community Alums]

Hi @Jeck Manalo ,

Just add a simple BR on task_ci table which will not allow to add retired CI .

abort as action

[Jeck Manalo]

actually I did this already, but what I want to achieve is to hide retired CI in selection.