home page url link for Portal

[Baggies]

My requirement for the user is this, they want to use the ServiceManagement Portal for their users. Fine, I can link my Catalog Items, My Approvals etc fine on the Portal Home Page. But what they would like is a link to "My Home Page" on the portal, which will take them to (for example) ITIL Home Page, or in the case of an ESS User, the ESS Home page.

I thought I could just create a link with "home.do", but that takes me to the Portal Page - https://myinstance.service-now.com/this_portal/home.do. I think it should direct to https://myinstance.service-now.com/home.do, without the portal name.

Any help appreciated, and apologies if its vague,

Mark S.

[Manjul Katare]

Hi Mark,

Just trying to understand the navigation you are looking for, Do you think you can share the screenshot of point-A( ServiceManagement Portal Page) and the point-B (ESS Home page), if you can capture the URL as well, would be very helpful.

Thanks,

Manjul

[Manjul Katare]

Hi Mike,

Here is what I tried using OOB instance in the mean time:

#1: Created a Dynamic block and added on Service Management Portal:

<j:choose>

  <j:when test="${gs.hasRole('itil') || gs.hasRole('admin')}">

  <div><a style="color: #d1232b;font-weight:bold;" href="/">Link To Home Page</a></div>

  <!-- This would point to ESS Home page -->  

  </j:when>

  <j:otherwise>

  <div><a style="color: #d1232b;font-weight:bold;" href="/ess/home.do">Link To ESS Portal</a></div>

  <!-- This would point to Home page -->  

  </j:otherwise>

</j:choose>

#2: If I login as Admin/ITIL, I get a link to go to "Main Application".

#3: If I login as an employee I get a link to go to "ESS Portal"

Hope this help!

-Manjul

[Baggies]

Many thanks, I will give this a try today. In the meantime I have added a screenshot of the Portal. I am trying to rework the requirements, as it does seem a little   confusing to the end user to have   two homepages.....