Hi I have a requirement where in i need to eliminate a few countries in the workflow for eg, if a user has selected a country in the catalog form say Algeria, then we have to check in the workflow if the country is algeria and if that has been selec...
Hello People,Hope everyone is doing great. I need to configure the list view of records from Z to A, so whenever someone opens the list view, the newly created record should be on the top and the numbering should be from descending to ascending.PFA t...
I am working on a personal project and I want to make checklists mandatory for a specific task. I checked some discussions in the community and came across a reply teaching a way to do it. (Solved: Checklist - Able to Make Mandatory and Able to App.....
Good day, my apologies, probably a stupid question. We are migrating to ServiceNow from Navex-Keylight and want to migrate information. I've been informed that even if using a data transform to import the legacy data into ServiceNow all the TPRM ta...
I have a requirement where i have a catalog item with excel template and upload button. Now the excel has two sheets, in one sheet there is data of a certain table and the other sheet contains data of other table (like reading, fuel) but both are rel...
Hi All, I have created custom UI action i.e. "test bridge" on incident form header. Now requirement is instead of form header they want, left or right in the middle of the form shown below, and it should be a floating button. (Not on service portal/w...
Im currently testing a UI action in SOW for request and it will not show on the form at all. However if i switch the table on the ui action to incident it appears straight away. Is there a reason?
Hi everyoneSo we have a situation whereby we want to filter out specific emails from the activity formatter for incidents.Currently whenever an email is sent or received in relation to incidents the contents of that email are displayed in the activit...
Hello All, We have a setup MS teams integration in our instance, But client is asking if we can setup something where in assigned to users will be notifed if incident is ageing more than one week. Can someone help how this can be acheived? Thanks in ...
Hello All, I want to create the modal pop up in catalog task of the SOW. When we click on UI action Close task then the modal should appear in SOW and having 2 fields 1 is choice one and another is Textarea. How we can achieve it in service operation...
How to display custom variables of knowledge article in Knowledge Hompage?
Hello All,I am working on widget and widget using sn record picker: class="form-field"ng-click="c.onEmployeeReferenceClick()"name="name-dropdown"id="name-dropdown"field="c.data.empName"table="'sys_user'"display-field="c.data.primaryDisplay"placehold...
Saving these options as mandatory is not allowing this to happen, so when you save like this, the changes do not persist
Hi, With the Data certification plugin getting deprecated in the Z release and the new way of doing the CMDB Data Manager. Does anyone know of an alternative way to do attestation on non-CMDB tables? I don't see User or Group tables in the CMDB dat...
