How can we change the Email User Label for From Email used in Email Client Template?

VIKASM535239375
Kilo Sage

How can we change the Email User Label for From Email used in Email Client Template with From Email option

as Text :- test@abcmail.com ?

 

Please guide on the same.

1 REPLY 1

Moritz Becker1
Tera Contributor

Hi,
if you want to modify the display name of the sender, you can enter the name into the from field.

ServiceNow will complain that this field is not a valid email address but save the record anyways.

MoritzBecker1_0-1728563837657.png

Best regards