How do I restore the deleted kb article attachment?

Reddy
Kilo Sage

Hello,

Kb article author deleted the original attachment and replaced it with a new attachment. I want to restore the deleted attachment. 

I didn't find the record in Deleted Records table. Please help me out.

Regards

7 REPLIES 7

Prateek kumar
Mega Sage

I guess if there is record in Deleted records module, you won't be able to restore it.

Please mark my response as correct answer and helpful if it helped solved your question.
-Best Regards

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Is there a way to redirect that broken attachment link to the other URL?

Where is your link? In the KB Article Body?

https://docs.servicenow.com/bundle/orlando-platform-administration/page/use/using-forms/task/t_Linki...


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Sukraj Raikhraj
Kilo Sage

possible it's not retrievable at this point but please check out this link for pointers...

https://community.servicenow.com/community?id=community_question&sys_id=361987e1db5cdbc01dcaf3231f96...