How to assign assignment group as per location

[RunaliP]

I am working on catlog item, my requirement is when line manager approve a request then it should be assign to that particular team as per the location.

In UI there is location field if requestor will select any location .

so according to that location it should be assign to that particular location team.

For this i have to create workflow. I m trying it with Run script 

please provide solution on it. 

Thank You

[Runjay Patel]

Hi @RunaliP ,

If you have created location field on group table then use below script.

var groupSysId='';
var loc = current.variables.current_location; // Assuming "current_location" is the variable name
var gr = new GlideRecord('sys_group'); // Replace with your table name
gr.addQuery('location', loc; // Assuming location is field name in group table
gr.query();

if (gr.next()) {
    groupSysId = gr.sys_id;
}

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Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
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