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How to configure a new button in HR agent Workspace 'Create HR Case' & redirect the user to UI page

remyaks
Tera Contributor

‎03-21-2024 05:04 AM - edited ‎03-21-2024 05:56 AM

We have a requirement to add a new button in HR agent workspace 'Create HR case' page and when access should take the user to a page where they can select record producers and submit a request.

 

On submission it needs to redirect the user to HR agent workspace HR case form.

 

remyaks_0-1711022671048.png

 

Please provide suggestion if you have implemented similar changes.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-21-2024 05:16 AM

Hi @remyaks 

 

I think OOTB it is available,  create new HR case. 

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Community Alums
Not applicable

‎03-21-2024 05:26 AM

Hi @remyaks ,

Follow the steps to add a new UI button :https://www.servicenow.com/community/next-experience-blog/workspace-for-a-custom-app-buttons/ba-p/26...

 

and to Redirect to another UI page :https://www.servicenow.com/community/developer-forum/how-to-redirect-from-ui-action/m-p/2622853#:~:t....

 

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