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How to connect ai search with external agent

MohammedH686356
Mega Contributor

I do have some doubts regarding integration and need to know what type ai search plugin looking , how to enable those plugin into my PDI . So my intention  is to integrate my agent with ai search for better retrieval of knowledge base . So I heard ai search is helpful . Is it possible to integrate via rest api . And another doubt my agent is able to integrate via A2a protocol . If so can guide me.

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @MohammedH686356 

AI / Gen AI / AI agent features are not available in PDI, so we cannot test them in PDI.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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