How to get a CI to create asset?

e_wilber
Tera Guru

It's been a while since I've done this.

I created a custom CI class. I went to Model Categories and created a new record for this CI class and set it to Facility [alm_facility].

After doing a manual   import of 200 CIs into this CI table, all the CIs are there but none of the alm_facility records were created.


Did I miss a step?

Edit: I clicked the Create Assets button and that, too, failed to create any asset record

5 REPLIES 5

saprem_d
Giga Guru

Hi,



Assets are created automatically though a business rule on cmdb_ci table. Did you unchecked "run business rules" in your transform map.



~Saprem


No, that checkbox isn't unchecked but the Create Assets button on the model category record didn't create any assets, either.


ton109
Giga Contributor

I am using Jakarta.


I do not see that business rule anywhere.   Can you help me find it? I went to "CI Class Manager" and clicked on the top-level "Configurtion Item" then clicked on "business rules"


I don't see any business rule to create an asset.



Thank you,


Tonya


Please check for Business Rule: Create asset on model change, which calls the AssetandCI script include.



https://YOURINSTANCENAME.service-now.com/nav_to.do?uri=/sys_script.do%3Fsys_id%3Dd5c36dcbef41300035c...