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How to Hide approval field from the Requested Item table for ABC Catalog Item.

Samiksha2
Mega Sage

Hi All,

I have a requirement to hide approval and contact type field from the Requested Item table for ABC catalog item.

 

I tried using UI policy but it didn't work.

 

Please help me.

Thanks,

Sam

18 REPLIES 18

I would suggest, write the Catalog UI Policy for this specific catalog item.

UI Policy do not work on portal side. Refer KB0755827

 

AshishKMishra_0-1710435337363.png

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Samiksha2
Mega Sage

Hi @AshishKM and @Dr Atul G- LNG ,

 

One more thing I found,

UI Policy is working in the backend but not on the portal.

 

Did you created UI policy or catalog UI policy?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG ,

UI policy

Samiksha2_0-1710434622743.png