How to Hide approval field from the Requested Item table for ABC Catalog Item.

Samiksha2 · ‎03-14-2024

Hi All,

I have a requirement to hide approval and contact type field from the Requested Item table for ABC catalog item.

I tried using UI policy but it didn't work.

Please help me.

Thanks,

Sam

AshishKM · ‎03-14-2024

I would suggest, write the Catalog UI Policy for this specific catalog item.

UI Policy do not work on portal side. Refer KB0755827

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Samiksha2 · ‎03-14-2024

Hi @AshishKM and @Dr Atul G- LNG ,

One more thing I found,

UI Policy is working in the backend but not on the portal.

Dr Atul G- LNG · ‎03-14-2024

Did you created UI policy or catalog UI policy?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Samiksha2 · ‎03-14-2024

Hi @Dr Atul G- LNG ,

UI policy

Samiksha2 · ‎03-14-2024