How to include a Microsoft Stream video on embedded help?

Alex Macdonel
Tera Expert

We're upgrading to Kingston and we became aware of the embedded help, we'd like to include videos in here, but instead of hosting them on youtube or vimeo we'd like to host on Microsoft Stream as we have more control over them.

I've played with the embed code and funny thing is that when I paste it, I am able to get it to work on the editor, but when I save it, the whole <div> section gets cleared out except for a few parameters:

 

Code working in editor:

<p>Here is where we can explain how to create a KB article in detail.</p>
<div class="video"><iframe src="https://web.microsoftstream.com/embed/video/cc042a5a-339c-45f6-8106-b9ffbe1b48c7?autoplay=false&amp;showinfo=false" frameborder="0" allowfullscreen=""></iframe>
<p class="p">Video</p>
</div>
<p>&nbsp;</p>

After saving the record I see this:

<p>&nbsp;</p>
<p>Here is where we can explain how to create a KB article in detail.</p>
<div class="video"><iframe frameborder="0" allowfullscreen=""></iframe>
<p class="p">Video</p>
</div>

 

Is this the html sanitizer at work? I tried adding a video entry to the whitelist, but it doesn't seem to work:

video: {
attribute:["controls","width","height","src"],
}

 

Anyone tried embedding videos and had better luck? Any pointers you can give me?

Thanks!

16 REPLIES 16

Chris Stoll-SN
ServiceNow Employee
ServiceNow Employee

The latest post on this community thread might help - Microsoft Stream in knowledge base article

SiggiAIO
Kilo Contributor

Hi there

What is the solution here?

Thanks,

Siggi