How to know servicenow version details ?

B Ashok
Tera Guru

‎11-14-2023 04:07 AM

Hi Team, 

 

How to check ServiceNow version for normal end users as well as ITIL users. 

 

As a admin I can see the version details via stats.do but how ITIL users/Fulfillers can see the ServiceNow version details. 

 

Thanks

Ashok

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

‎11-14-2023 04:25 AM

@B Ashok 

why would end user or an agent with itil role require this?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-14-2023 06:01 AM

Hi @B Ashok 

 

What is business case or use case for this to know the Version for ITIL / End User. This is one line i learned from my experience your end user never should know what platform / tool/ version you are using or building to provide services. 

 

and For ITIL , it is education only.

  A user can do stats.do in LNB and see the latest version of SN.

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