How to reposition a Variable Editor formatter in Workspace?

[Keith Gonzales]

I've created a new variable editor for HR Case tables and I've added it in the Workspace view to make it visible in the HR Workspace. However, I'm having an issue in repositioning it. I want it to appear before the Comments/Worknotes section, but I can't make it do so.

This is what it looks like in the HR Workspace.

This is my form layout. As you can see, it's in the HR Talent Management Section but in the workspace, it appears after the Comments/Worknotes section.

Any insights on this would be greatly appreciated.

[Shruti]

Hi,

Try to rename "Comments/Worknotes" section to "Activity"

[Keith Gonzales]

Same issue.

[Keith Gonzales · Accepted solution]

As it turns out, this is an expected behavior. According to ServiceNow, Variable Editors are always rendered last in Agent Workspace regardless of it's position in your form layout.

[Brian Rivera]

This has been addressed in the Washington and Vancouver Patch 6 releases. You should now see the Variables formatter render in the section of your choosing.