How to trigger a notification to current requestor
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ā06-09-2022 06:18 AM
here im having the requirement that when the RITM is created from the catalog , Notificatoin should trigger that ur ritm has created based on the request . thanks in advance
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ā06-09-2022 06:22 AM
Hello,
Can you please give more details like on which table you are working etc?
You can simply use variable name to send notification, please find below screenshot for your reference. Click on the tree icon in To and then select the Request -> Request_For
Please check this and try this.
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Thanks
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ā06-09-2022 06:29 AM
Thanks for the note, how to notify with dyanamic responce,
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ā06-10-2022 12:42 AM
Hello,
In order to send dynamic content you can use email notification script and have script with if else condition.
OR refer to below:
Using Dynamic Content
You can use dynamic content in the Subject, SMS Alternate, and Message HTML fields.
- To dynamically reference a field value from the record that triggered the Notification, enclose the field name in ${ }: ${<field_name>}.
- Use dot-walking to reference field values on related records: ${<field name containing related record>.<field name>}.
- To reference the event parameters parm1 or parm2, use this syntax: {event.parm1} or {event.parm2}. (Only for notifications fired by events.)
Use the Select variables field to easily construct the dynamic syntax for fields from the record associated with the notification. Click a field in the Select variables tree to insert the field name and dynamic syntax into the message. Click the expand button () to open reference fields. Selecting fields from a related record creates the dynamic dot-walking syntax.
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Thanks
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ā06-09-2022 06:22 AM
Hi,
You can use the notification or event activity in workflow you can the send the notification to user by selecting the Recipient as Requested For
Thanks
Chandu Telu
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