How to trigger a notification to current requestor

Shobana Rajesh1
Kilo Contributor

here im having the requirement that when the RITM is created from the catalog , Notificatoin should trigger that ur ritm has created based on the request . thanks in advance 

5 REPLIES 5

Mahak2
Kilo Guru

Hello,

Can you please give more details like on which table you are working etc?

You can simply use variable name to send notification, please find below screenshot for your reference. Click on the tree icon in To and then select the Request -> Request_For

 

 

 

find_real_file.png

 

find_real_file.png

 

Please check this and try this.

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Thanks

Thanks for the note, how to notify with dyanamic responce,

Hello,

In order to send dynamic content you can use email notification script and have script with if else condition.

OR refer to below:

Using Dynamic Content

You can use dynamic content in the Subject, SMS Alternate, and Message HTML fields.

 

  • To dynamically reference a field value from the record that triggered the Notification, enclose the field name in ${ }: ${<field_name>}.
  • Use dot-walking to reference field values on related records: ${<field name containing related record>.<field name>}.
  • To reference the event parameters parm1 or parm2, use this syntax: {event.parm1} or {event.parm2}. (Only for notifications fired by events.)

Use the Select variables field to easily construct the dynamic syntax for fields from the record associated with the notification. Click a field in the Select variables tree to insert the field name and dynamic syntax into the message. Click the expand button (Click the plus to expand a related record) to open reference fields. Selecting fields from a related record creates the dynamic dot-walking syntax.

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Add dynamic text syntax with the Select variables field

Chandu Telu
Tera Guru
Tera Guru

Hi, 

 

You can use the notification or event activity in workflow you can the send the notification to user by selecting the Recipient as Requested For 

Thanks
Chandu Telu
Please Mark āœ… Correct/helpful, if applicable