How to trigger flow after record producer is submitted

[mballinger]

Hello,

I have a record producer that once submitted, needs to trigger a flow designer flow. Is this possible? If so, how can I do that?

Thanks!

[Jimmie Odelius · Accepted solution]

Hi mballinger

Record producers in ServiceNow work by simply inserting a record into a table.
If you use catalog items you can specify a flow that should run from that requested item.

However if you still want to trigger a flow from a record producer, either match a flow condition with the created record or you can generate it from script. Full description here.

// Map inputs. For a flow with a record trigger, inputs are the record and table
	var inputs = {};
	inputs['current'] = current; // GlideRecord of table:  
	inputs['table_name'] = 'incident';

   // Execute the global flow called test_flow 
   sn_fd.FlowAPI.executeFlow('global.test_flow', inputs);

I've never used it in a record producer script. You might need to put it in a BR that triggers on insert but in that case setting a condition on the flow itself is probably easier.

[mballinger]

Thanks for this! I read another post that said it is not possible to trigger Flows from RPs which led to my post.

[Shao]

In flow designer, select trigger as "Record Created" and choose your table. When a record producer is triggered it creates a record in the table and the flow triggers as per normal.

[IvanC1]

Hello @Shao , your hint helped me on a recent implementation! thks!

Just wanted to add that I added 'Get Variables (from the Record Producer)' action , so I could add some logic to insert some records on other tables.