HR: sn_hr_core.case_reader and sn_hr_core.reader

[Jogam Anvesh]

Hi community,

Using "sn_hr_core.case_reader" and "sn_hr_core.reader" with these roles iam able to edit Hr cases,But My goal is that specific group HR agents can only see the COE( hr service = Account).we dont want them to access other COE cases

How can we achieve this, does any one help me out with this.

[Mark Roethof]

Hi there,

For that there is COE Security Policies.
HR Administration > COE Security Configuration

Also see the Docs.
https://docs.servicenow.com/bundle/sandiego-employee-service-management/page/product/human-resources/task/hr-create-coe-security-policy.html

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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