I can see - "loadRow failure: java.lang.NullPointerException:" in the System Error Logs at least 2000 times. How can we remove this error from the error log? Currently we are working on ROME

[Nikhil Bajaj]

There are near 20 K errors per day in the Error log and we want to reduce these repetitive errors. One such error is:- loadRow failure: java.lang.NullPointerException which i can see multiple times in the Error log. Please can anyone suggest what action we are expected to perform to reduce this error count (or remove it completely from error log).

[Rajiv Handa]

Refer this:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745496