Is my business rule condition correct?

[DanielG]

Hello,

I created a business rule that runs against the Reassignment History (u_reassignment_history) table.

The condition that I need to trigger against is when the new assignment value is "App Eng"

Here is what I added to the advance condition field: 

current.u_new_value == 'App Eng'

App Eng is the name of the assignment group. Please see my image to review my business rule:

NOTE - I have a larger script but for now I just have the log statement just to see if the business rule gets triggered by my condition. So far it isn't working.

I want the business rule to be triggered anytime I change from one assignment group to "App Eng"

Is my condition formatted correctly?

[Mark Roethof]

Hi there,

"App Eng is the name of the assignment group"

So is this field a string field or a reference field? Asking because you do mention assignment group, usually that would be a reference field. With that... a sys_id! So you would need to check on the sys_id, not on the name.

[DanielG]

Hey @Mark Roethof and @H S B I just checked and its a reference field. I captured the sysID for App Eng and I set the condition to:  current.u_new_value == '953eef776fa4c2401440523e5d3ee4ce'

see image below:

However, I'm still not seeing my log even though you can see that I updated this recent record to App Eng as New Value -

Any ideas?

[Mark Roethof]

How does the When to run section look like?

[DanielG]

Here you go @Mark Roethof :