I would like to know the best practices for error alert in Flow Designer.

kenken1
Tera Contributor

When an error occurs in Flow Desinger, I would like to detect it by Alerting it to Slack, etc
What are some of the ways?

I think it is too long to write error branches for each individual flow, and I think it will cause leakage.

Therefore, I would like to build a system that searches all Flow Designers of an instance and picks up the failure results, not for each individual Flow Designer but all.

3 REPLIES 3

OlaN
Giga Sage
Giga Sage

Hi,

The way I solved it in our environment, was to create a Flow 🙂

It's fairly simple, whenever a Flow ends with error, create an Incident to the team that handles Servicenow development.

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kenken1
Tera Contributor

I found this method very helpful!

Thank you very much!

Glad I could help.
Don't forget to close this thread by marking my answer as correct.