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Workflow Automation forum
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Forum Posts

Subflow Error - "listenedTo" is not defined

Hello Community. Can anyone advise on what to do with this Fault Description? Fault Description:  "listenedTo" is not defined I have a subflow activity that needs to run inside a workflow and don't need any outputs since the next step is waiting for ...

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Slow decision table of flow designer

Hello Experts, So i'm working on a decision table with 44 records and when i click create draftits basically taking forever to complete the process. In future i want to put 150 records in this table if it'll create issue like this shouldi got further...

Add Multiple users into a group

Did someone manage to add multiple users into an Active Directory group using the Out of the box action "Add Users to Group". I have a simple catalog item, which has a list collector, and i see that there is an AD activity for that, what should be in...

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lmundere by Kilo Sage
  • 299 Views
  • 4 replies
  • 1 helpfuls

Regarding the business rule

Hello Iam posting the project codes which are added in the business rule .Please help me out with this .I need to add the new project codes from servicenow table.Fo I need to add the complete 1000 project codes  or just starting 10 .Iam sharing the s...

Tagging in Knowledge Articles

We are looking to avoid creating multiple knowledge bases in the organization and thought there was a way to utilize tagging in KB articles for enhanced search functionality.  Is there a best practice to put this in place? 

RachaelN by Tera Contributor
  • 164 Views
  • 1 replies
  • 0 helpfuls

Resolved! Closing a RITM after all tasks are closed

Hi  I have created a Workflow in flow designer, it has a couple of individual tasks before it adds a set of tasks all for the same team.  I want to close the RITM when all the tasks are complete. However i am struggling with  away to check all the ta...

sarahjane19 by Tera Contributor
  • 2331 Views
  • 3 replies
  • 3 helpfuls

Resolved! Case Playbook for Complaints

Hi all, I'm experimenting with workspaces and playbooks in my PDI (Zurich).I have installed the 'Case Playbook for Complaints' application as I want to see a playbook in action on a case in the CSM configurable workspace. I can raise a complaint case...

Jamsta1912 by Tera Guru
  • 258 Views
  • 2 replies
  • 0 helpfuls

Issue with Decision table

Hi Community,I was working on the Decision tables, as I am building it and publishing it couple of times again and again. I realized there is bug with syncing between flow designer call and decision table. The bug is, I have put some condition checks...

Playbook activity restart issue

Hi I have a requirement to enable restarting of playbook activities for Account Payable Operations invoice processing playbook. I have tried following the proposals from this post https://www.servicenow.com/community/workflow-automation-forum/how-do-...

lars7 by Tera Guru
  • 230 Views
  • 1 replies
  • 0 helpfuls