"Decision Tables part of Flow Designer or separate component"
"Decision Tables part of Flow Designer or separate component"
Forum Posts
Automation flow help
Hi, I am in learning phase of ServiceNow automation process. Can anyone help how can i run python scripts which kept on mid server or any other server using flow designer.If there is standard documentation for this please share.
Approval is not recognizing Rejected as Rejected
I have Ask for Approval action that is not recognizing Rejected as Rejected. If I reject approval, it is going through the workflow as it is approved during testing.When I reject, it doesn't recognize it.
Flow designer script
I am trying to create a flow in flow designer where based on the users region, a particular assignment group has to be auto populated. Below is the script I have written in the assignment group toggle script field.var userId = fd_data._1__get_catalog...
Remote process sync
We are currently implementing Remote Process Sync (RPS) in ServiceNow and are encountering an issue while publishing the outbound flow. For the outbound flow, we copied the basic outbound flow provided by ServiceNow and did not make any custom modifi...
OAuth 2.0 Token Refresh on 401 Does Not Retry the Original Request — Integration Hub REST
Hi Community,I am exploring outbound REST integrations using Flow Designer and Integration Hub on a Yokohama PDI, and I ran into a behavior I want to understand and ideally solve without falling back to a fully manual script approach.---SetupI have a...
ServiceNow → SharePoint Integration to Automatically Save Scheduled Reports (PDF/Excel)
Hi Community,We have a requirement to integrate ServiceNow with SharePoint so that reports can be automatically generated on a weekly basis and saved in SharePoint as PDF/Excel files.Requirement details:Reports are built in ServiceNow (Incidents, Req...
Flows and Subflows
In Servicenow Administration Fundamentals (zurich version) , section 5.1 Knowledge base flows, it is mentioned that "Knowledge-Publish Knowledge:- A subflow that moves a knowledge base article to the published state. This Subflow can be used when def...
Playbooks on Catalog item
Has anyone configured playbooks based off a catalog item?Everything I find online is mostly related to Incidents. I have a workflow where a user submits a catalog item and then it goes through the process of IT review which requires input (a checkli...
Azure tag governance in workflow studio
Sorry I am somewhat new to this platform so if it seems like I do not know what I am talking about, its because I do not know what I am talking about. I have a tag policy set up for azure. I want to create a ticket for a dynamic team based on the us...
Resolved! Flow Designer - Dynamic Flow Reference Input gets casted to String
Hello everyone, i am trying to make dynamic flows work, to efficiently make decisions on which subflow to use, instead of falling back to if/else conditions. My subflows require a reference input (f.ex. a task), when i test the subflow directly, eve...
Resolved! Design philosophy for a custom app with the ability to revert to previous stages and loop
Hello, I have an ask for a custom app which progresses linearly through stages in a top-level record, with multiple second-level related records in several of the stages, with those themselves having third-level "tasks". Sort of a hybrid between the ...
AD integration with ServiceNow
Hi,I am looking for guidance on integrating Active Directory with ServiceNow using the AD V2 Spoke. I need the detailed steps to configure the MID Server and set up the spoke.Additionally, please advise on the information and prerequisites required f...
On an Activity in Playbook, Can a Tooltip be Displayed on a Question?
Hi All, I have a requirement related to Playbooks and wanted to check if this can be achieved without customization.Within an activity card in a Playbook, we want to display a set of questions (similar to a questionnaire) to collect user input. Now t...
Data synchronization issue between the SharePoint list item and the ServiceNow tables.
Hello,I have a use case where I have to sync the data from the ServiceNow custom m table to the share point list item. To achieve this I have used the existing Microsoft sharepoint online spoke and the OOB action "Update list item by ID". Where I hav...
