IMPORT the xml in Service now

kumar-akshay
Kilo Contributor

‎12-16-2015 06:57 AM

I am able to export all my catalog items in a xml but can anyone help me how can i import the same xml in any other instance.

Exported using the below link:

Exporting Service Catalog Items in One Step - ServiceNow Guru


Will really appreciate a quick response.

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8 REPLIES 8

Michael Fry1
Kilo Patron

‎12-16-2015 11:10 AM

Section 3 tells you how to import: Exporting and Importing XML Files - ServiceNow Wiki


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kumar-akshay
Kilo Contributor
In response to Michael Fry1

‎12-17-2015 01:59 AM

Just and FYI, I have exported the data of around 20 tables.



The solution which you suggested didn't work for me. I cannot see the import option when right clicked on the Header.


PFA the screenshot of the same.



I do not know if I am doing it correctly or not. I opened the Lists in Content Management and then open a record in that.


Export_Image.png


Preview file
106 KB
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Gurpreet07
Mega Sage
In response to kumar-akshay

‎12-17-2015 02:02 AM

Option is not available on form view.Open any list(type incident.list in left nav) and then right click on header -- > import XML.


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Amit127
Giga Contributor
In response to kumar-akshay

‎12-17-2015 02:59 AM

Hi Akshay,



To import XML, navigate to retrieve update sets -> Import update set from XML and import your catalog items XML.


Irrespective of whatever table the XML is of, all data will get mapped to the correct table.



Regards,


Amit


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