Instance registration unsuccessful

[FinToy]

Hi, we're running an on-premise instance and there's no connection to internet. In the system logs I can see repeating log entry (Information type) with text: "Instance registration: unsuccessful: trying again in 5 minutes"

Is this something we should disable when running the instance on-premises?

[FinToy]

This was the result from the HI ticket. Problem solved now, hopefully this helps someone else too.

We investigated and can confirm that if you change the trigger type = On Demand - this will stop these errors.

1. Go to the scheduled Item "Register Instance"
https://<instance address>/nav_to.do?uri=sys_trigger.do?sys_id=7a1a3d630a0a0b6100be7e4f070e6cc3
2. Update Trigger Type = "On Demand".
3. Click "Update"

I have created an internal Doc request for the same so that this gets documented.
Given above details and current status, I'm now solution proposing this ticket.

[John196]

Can anyone tell me where I can find the script you are referring to?

Thanks

[FinToy]

Open a list of script includes (System Definition --> Script Includes) and search for RegisterInstanceClient.