Is it possible to have a dynamic reference type interactive filter?

Rain Vaine
Kilo Sage

Hello experts,
Do you have any idea how do I make an interactive filter dynamic?

RainVaine_0-1672984314609.png

 

In the interactive filter above, we are asked to make the default value of that filter be equal to the group the user belonged into.
Do you have any ideas to execute that?

Regards,

Vaine

5 REPLIES 5

jaheerhattiwale
Mega Sage
Mega Sage

@Rain Vaine You can create dynamic content and use that as interactive filter.

 

The below might be helpful for you.

 

https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/dashboards/reference/r_Cust...

 

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ServiceNow Community Rising Star, Class of 2023

Hello,
I have checked the documentations but it seems that it doesn't contain the information regarding how to make the default value for the interactive filter be dynamic.


Regards,
vaine 

@Rain Vaine Its not possible to make the interactive filter default value dynamic. But you can build the custom interactive filter using dynamic content where you can do anything you need.

 

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ServiceNow Community Rising Star, Class of 2023

Hello, 
thanks for the reply bu as per the response of the servicenow support there is no other way to make the default vlaue of reference type interactive filter be dynamic. It is mentioned that it is only possible to use dynamic filter conditions to control what appear in the list.

Regards,

vaine