Issue with UI action 'Start Microsoft Teams Chat'

Rachael12
Tera Contributor

‎05-18-2025 02:06 AM

I have activated the Teams plugin for Change. The button appears on the form but when I click it gives below.

 

"Sorry, but we’re having trouble signing you in.

AADSTS90013: Invalid input received from the user."
 
Did anyone face this issue and resolved it.
 
Thanks in advance!
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2 REPLIES 2

Rajat Gupta6
Tera Guru

‎05-18-2025 02:24 AM

It looks like you have issue with authentication to the Azure Active Directory (Azure AD). Recheck the configuration and make sure you have the oauth profile setup correctly (client secret, client id etc)

 

Please accept my solution if it works for you and thumps up.

 

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Shweta601344212
Tera Contributor
In response to Rajat Gupta6

‎06-10-2025 12:53 PM - edited ‎06-10-2025 12:56 PM

Hello,

I am also trying to configure this and facing similar issue. I have created OAuth provider in Global scope with Client ID, Client Secret and token URL as https://login.microsoftonline.com/tenant_id/oauth2/v2.0/token
and Default Grant type as Authentication Code. What changes should be done?

I have provided entity profile access such as Offline access and graph API

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