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LDAP - Computer table

GB14
Kilo Patron

We are using Service Graph connector for SCCM for the computers but when the device is deleted from SCCM the device remains active (Operational) in the computer table. we are trying to automate this part so we don't have to do this manually or just retire based on the last 

I tried creating the LDAP OU definition, mapped the following fields: 

 

name = name 

useraccountcontrol = operational_status 

 

But we are unable to update the status of the computer record on the computer table. 
Is it possible to perform this action via LDAP? 

 

I will appreciate with any guidance to achieve it. 

 

Thanks for your assistance  in advance 🙂

3 REPLIES 3

Kieran Anson
Kilo Patron

A CMDB Data Management Policy can be created to update the CI if not discovered in XX days depending on your requirements. This can modify the operation status to the value you wish.

@ Thank you, I was able to achieve partially the LDAP setup.

are you able to share an example of the data management policies? Will this delete the records or retire them?

You have different policy types, you can choose which works best for you

 

https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/product/configuration-mana...