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Lookup Select Box variables in Flow Designer

Giuseppe Mastro
Tera Contributor

‎08-23-2022 02:18 AM

Hi All
 
I have a problem in flow designer wich use Submit Catalog Item Request action
 
In catalog Item are defined a 'Reference' variable and two 'Lookup Select Box' variables. Obviously I need to set these variables in flow in order to create RITM.
I'am able to set the reference variable but not the lookup select box. They appear read-only and I can't put any value or script 
 
Can anyone help me?
 
Regards
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4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

‎08-23-2022 02:29 AM

Please share screenshots.

0 Helpfuls

Giuseppe Mastro
Tera Contributor
In response to Maik Skoddow

‎08-23-2022 02:35 AM

Nominativo is a reference variable. CID and Siglario are Lookup Select Box

Thanks

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0 Helpfuls

Maik Skoddow
Tera Patron
Tera Patron
In response to Giuseppe Mastro

‎08-24-2022 03:38 AM

Hi

without having the complete picture (COMPLETE Flow with ALL details) I cannot tell you what's going wrong.

But if you don't get the Flow running, you could replace that action with a custom action which triggers RITM creation manually.

Maik

giuseppem
Kilo Sage

‎08-26-2022 06:55 AM

The lookup select box isn't supporded in Submit Catalog Item Request

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962980