MID Server not starting, error code 1

Luiz Lucena · ‎12-12-2020

Hello everyone,

We are currently in Orlando (glide-orlando-12-11-2019__patch7a-10-02-2020) and this weekend my company is performing Disaster Recovering testing.

2 of our MID Servers got down and I'm having hard time to have them back.
Whenever I try to start the MD Server Windows service I got the error message below:

So far could not find any information regarding that code.
Anyone knows anything?

Thanks in advance,

Kieran Anson · ‎12-12-2020

Hi,

Error code 1 indicates that the account trying to start the MID service isn't authorised. You can work around this by opening services.msc and starting the ServiceNow_MID*** service yourself but you'll need to work out the permission issue as when the MID updates, you'll have the same issue.

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Sheetal18 · ‎03-20-2024

We are facing same issue error code 1. The logon as service account is mentioned & password also reseted but still this error. Kindly help.