Minimize favorite tab

CatalinaC
Kilo Contributor

Hi,

 

Recently, our company has switched to the latest Service Now UI version and I have a question in regards of the Favorites tab.

I would like to know if its possible to minimize the Favorite tab ( as i already pinned it to come in-hand) as this takes up space on the ticket.

 

Waiting for a reply.

Thank you  for your time !

3 REPLIES 3

Shashwat Rao
Tera Expert

Hello Catalina,

 

As per my understanding, you can disable favourites in the portal but there is no way to minimize them in new UI experience. 

 

Do refer to the below links for more info - 

 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/get-started/servicenow-... 

 

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce... 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @CatalinaC 

In next ex

 

AGLearnNGrow_0-1713805471087.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @CatalinaC 

In next experience, favorite tab is always minimize. You can select this Pin option , if you want to maximize.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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