Modify fields shown in SC Order Status widget

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‎11-27-2018 06:51 AM
Hi, I need to remove some columns from the SC Order Status Widget, and add another one with the short description.
So I've cloned the widget and modified the client controller as follows:
But all the columns are still being displayed and my additional field (short_description) is not appearing, what else do I need to modify?
- Labels:
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Service Catalog
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Service Portal
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‎10-23-2020 02:31 PM
Hi,
You can add/remove few fields through Instance options.
If you need to add any field to the Order status page widget other than the ones available in instance option, you need to edit the HTML section and Server side section of the widget (after cloning it obviously) as below:
HTML Template
Server Script
Please find below widget after I made the above changes:
Thanks & Regards,
Gopi
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‎05-25-2021 06:05 AM
Is it possible add any custom field of task table like this ?
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‎02-17-2022 01:32 AM
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‎10-02-2024 02:00 AM
I have some issue with this topic. I can clone widget but I can't link new widget with page:
I can clone page also but don't know how to link page to action that redirect user to this widget after click on submit button (oh and additional i'm doing it in mobile app, Now Agent, created URL function that redirect to record producer). Any suggestions here?