Need to have reason option from kb_view

Aniket1498
Giga Guru

I have a requirement to add the Reason modal and set it to the feedback from the kb_view.
The same is automatically available in knowledge portal. I came across the kb_view UI page and the kb_rating Macro but not sure where to make the exact change. Kindly help.

In KB portal when I click helpful as 'No', I get:

Aniket1498_0-1742410314518.png




I need the same modal in the kb_view page when I click on 'No' and the reason should automatically be set in kb_feedback:

Thanks in advance!


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