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OOB Incident Trend Analyzer AI Agent is unable to provide the analysis, Help on same.

richa_bhardwaj
Tera Contributor

The Incident trend Analyzer is throwing the output error as:

 I couldn't analyze as I didn't have the required resources.

After retrain and adding incidents this is showing no error.

richa_bhardwaj_4-1748439847743.jpeg

 

 the Trend Cluster model inside it is working "True" for version 3  with overall 191 similar incidents

richa_bhardwaj_5-1748439847745.jpeg

 

The following clusters are also visible under same of which minimum cluster size of 50 is there, still i am unable to recieve the output.

richa_bhardwaj_6-1748439847753.jpeg

on further analysis scope issue (sn_aia_uc) seems to be there as shown below while running the script.

 

richa_bhardwaj_7-1748439847758.jpeg

 oob AI agent script 

richa_bhardwaj_8-1748440014557.png

Kindly help me resolve the same.

 

 

 

6 REPLIES 6

Hi, I configured the GAF but it only group certain tickets. Wondering if you could only analyze a subset of tickets based off a certain criteria? 

BojanaZ
Tera Contributor

Hi, did you manage to solve this? I also tried testing without any retraining and it gets the same response every time: I couldn't analyse as I didn't have the required resources.
I tried with one New incident, then copied all New incidents, then tried asking a general question like: Analyze all incidents and provide analysis on recurring issues and root causes and it returned the same response.