Order a Survey from Serviceportal?

JohanH
Tera Contributor

‎02-13-2025 01:06 PM

Hi!

 

Requirement: Managers should be able, without interaction from backend, order and send out a survey from the Serviceportal.

 

Details:

- Survey questions will be static, e.g. the manager cannot change questions.

- Audience that he/her can address the survey to, will be the department where the manager is located.

- The manager should also be able to set a date/time when the survey is going to be triggered.

 

Has anyone accomplished anything similar?

 

Regards

Johan

 

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Community Alums
Not applicable

‎02-13-2025 10:14 PM

HI @JohanH ,

You can use survey widget on your Service Portal.

Please refer to this video : https://www.servicenow.com/community/itsm-blog/how-to-deliver-surveys-in-service-portal/ba-p/2332502

 

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