Order a Survey from Serviceportal?
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02-13-2025 01:06 PM
Hi!
Requirement: Managers should be able, without interaction from backend, order and send out a survey from the Serviceportal.
Details:
- Survey questions will be static, e.g. the manager cannot change questions.
- Audience that he/her can address the survey to, will be the department where the manager is located.
- The manager should also be able to set a date/time when the survey is going to be triggered.
Has anyone accomplished anything similar?
Regards
Johan
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02-13-2025 10:14 PM
HI @JohanH ,
You can use survey widget on your Service Portal.
Please refer to this video : https://www.servicenow.com/community/itsm-blog/how-to-deliver-surveys-in-service-portal/ba-p/2332502