org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (sp_widget.1ceb35505b3022000d7ec7ad31f91a81.script; line 75) Error in Service Portal

[Mehak1]

Hi All,

I am facing the below error when clicking on the Catalog Tasks record only for one catalog Item.

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org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (sp_widget.1ceb35505b3022000d7ec7ad31f91a81.script; line 75)

Failing widget: 'sp-variable-editor' (1ceb35505b3022000d7ec7ad31f91a81) called from: 'Form' (fd1f4ec347730200ba13a5554ee490c0)

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I have gone through some articles and found that this error occurs if "Type Specifications" Tab on the Catalog Variable form for any reference field is empty. I have verified all the variables of type "reference" associated with that catalog item , the table is mapped under the "Type Specifications" Tab on the Catalog Variable form.

Can anyone please guide me how we can fix this issue.

Thanks & Regards,
Mehak Arora

[Hitoshi Ozawa]

Recheck the variables on the form.

1. In the Navigator, enter "item_option_new.list" to list Dictionary Entries
2. Filter on "Catalog item" column to list all variables included in the form
3. Add "Reference" column to the list
4. Check if "Type = Reference" all have value in the "Reference" column 

Also need to check Variable Sets used in the form. Clear the "Catalog item" filter and filter on "Variable set" column. Check if all reference fields have a value.

[Ruth Rozental]

Hi,

I am facing the same issue as above.

I verified that all variables and varivable sets reference field id not empty

fields is filled at all .

but errors are still shown

Do you have any idea what can be the issue here?

Thanks