Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Request button missing

NajibRosli
Tera Contributor

Hi I'm new to ServiceNow and I'm trying to build a catalog item. I did select all the required information in the portal settings, but I cant seems to view the request button on top on the required information in the portal.  Here I attach my portal setting and the portal catalog image. Is there anything that I miss?

1 ACCEPTED SOLUTION

Not applicable

Hello,

 

In the Catalog Items list view, personalized the view and add in fields below:

No cart

No order

No order now

No proceed checkout

No quantity

 

To get the "Request" button for your catalog, try set No proceed checkout = true,

and the rest of the fields above = false

 

Good luck!

View solution in original post

3 REPLIES 3

Not applicable

Hello,

 

In the Catalog Items list view, personalized the view and add in fields below:

No cart

No order

No order now

No proceed checkout

No quantity

 

To get the "Request" button for your catalog, try set No proceed checkout = true,

and the rest of the fields above = false

 

Good luck!

It works!
Thank you Hidayah.

maria_atanasova
Giga Contributor

I don't understand! where I can get this Catalog Items List view?