Restricting ability to send external emails from cases

[Brandy Eger]

HRSD - Currently on Washington working towards Xanadu - Anyone have success in limiting email functionality to only include internal email addresses and not any external addresses?  

[Viraj Hudlikar]

Hello @Brandy Eger 

Check this video in which how to configure the restriction when email is sent to external domain.

https://youtu.be/7OMNethgkWU?si=MdGFfQ9f3kpe8_YH

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Thanks & Regards
Viraj Hudlikar.