select Imported incidents in the Report designer

Archit10
Tera Contributor

 

I want to create the following report -

Name: "Imported Incidents" | Bar Report to the Incident table, that will show all the Active Incidents grouped by Assigned group. However this incidents need to be the ones imported 


I have created the reports. All I am struggling with is how to look for the incidents which are imported (incidents need to be the ones imported). 
In the filter in the report designer, I can't find an import field which I can set as true. I should not use a script as well. How shall I proceed? Any idea? 

7 REPLIES 7

Dr Atul G- LNG
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Tera Patron

Hi @Archit10 

I am confused 😞 , is it possible to share some screen shot to support you.

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Okay, so I had imported a table of incidents from an instance, using an import set. Once. I had done that, I am supposed to 

Create a new Dashboard called: "Imported Incident Data"


This Dashboard will include 2 new reports with the following data

1.- Name: "Current Incidents" | Bar Report to the Incident table, that will show all the Active incidents grouped by assigned group

2.- Name: "Imported Incidents" | Bar Report to the Incident table, that will show all the Active Incidents grouped by Assigned group. However this incidents need to be the ones imported 

Tip: we can use any identifier or any contents that might seem helpful on the Incidents

 

These two reports should be available on this new dashboards
All this reports and the Dashboard should only be available to the Itil users

AndersBGS
Tera Patron
Tera Patron

Hi @Archit10 ,

 

How are the incidents imported? Have you uploaded an excel sheet through the report designer or have you made an import set to the incident table?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

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Best regards
Anders

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So, I am intending to create a dashboard which consists of two reports. 1st ) a report on the incident table which is grouped by assigned group and is active. 2) Bar Report to the Incident table, that will show all the Active Incidents grouped by Assigned group. However this incidents need to be the ones imported. 

That's all what was specified in my story. 

I can give the detail of the story. I am wondering if I have been unable to actually understand the story or having a real issue with the story. 

DETAILS: 

I know this story is complete when:

 

Create a new Dashboard called: "Imported Incident Data"


This Dashboard will include 2 new reports with the following data

1.- Name: "Current Incidents" | Bar Report to the Incident table, that will show all the Active incidents grouped by assigned group

2.- Name: "Imported Incidents" | Bar Report to the Incident table, that will show all the Active Incidents grouped by Assigned group. However this incidents need to be the ones imported 

Tip: we can use any identifier or any contents that might seem helpful on the Incidents

 

These two reports should be available on this new dashboards
All this reports and the Dashboard should only be available to the Itil users