Sensitivity Label in ServiceNow E-mails?

Yang Lu
ServiceNow Employee

Has anyone incorporated sensitivity labels into ServiceNow e-mail?  This is somewhat important for HR and Legal related matters, but also a pseudo requirement from compliance teams:

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The idea is as part of notifications or as part of a workflow and an e-mail is sent out, the e-mail can contain sensitivity labels similar to how we can identify priority levels.

Any ideas or suggestions?

https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide

5 REPLIES 5

Carl Fransen1
Kilo Sage

Hi Yang - did you ever find a long term solution for this?