Service Portal: Breadcrumbs widget showing Home page as KB Home.

JV6 · ‎12-10-2018

In the screenshot below, you can see it says KB Home -> Service Catalog -> Hardware.

So how do I change KB Home to either Home (index page/ homepage) or even just Service Catalog (removing it pretty much).

Thanks in advance.

Bryan Tay3 · ‎12-12-2018

hi JV,

Just had a further digging, looking at the 'breadcrumb' widget, OOTB, its being hard coded as "Home".

I then cloned it and modify a bit and verified that its being hard coded as well.

Perhaps u can trace through from Page -> look at the widget in it and check if its the OOTB widget or a custom widget?

hope this helps.

Prins Kumar Gup · ‎12-10-2018

Hi JV,

Please make sure your service portal Homepage field and change the page after that reflect the breadcrumbs.

Regards

PKG