Need to trigger an event from a Wizard onSubmit Client Script
Hi, I need to trigger an event from a wizard onsubmit client script. And I could use your help? THANKS
Forum Posts
Resolved! How to create a database view with below 3 tables
Can you please help me on the below query Can we create a database view with task & sys_history_line OR database view with task & sys_history_set & sys_history_line I have created as below, however, it is not working due to where clause issue
Password Policy Advanced Regex
For anyone looking for an advanced password policy. //ADD RULES LIKE THIS 'var rule1 = {'hint': gs.getMessage('Minimum 8 characters'),'regex':'^.{8,}$'};' //AND PUSH THEM IN THE RULES ARRAY FOR ADDING NEW RULES. (function executePasswordRuleScr...
Allow specific Portal access for snc_external users
Hi Folks,need your help on below issue - - we have a generic ACL in our instance which allows all the External users to use any UI page in the instance.- if we disable that ACL it doesn't even allow External users to open any portal or page.- we hav...
Resolved! Catalog Item variable mandatory on only one task
I need to make a catalog item variable mandatory on only one task. I do not need it to be mandatory when submitted, I just need it to be mandatory on one of the tasks that get generated by the workflow.Thanks for the help.Jason
Support for reporting and dashboards
As your companies have matured in supporting ServiceNow, how have you supported the insights portion of the platform (reporting, dashboards, performance analytics)?We initially took the stance of providing information to our users, but leaving it in ...
User activity log
Looking for an OOB user activity log in Servicenow, when did the account log on, what did they do, did they touch config, did they view a sensitive case etc
I want to change the font color of the header and menu to black.
Hi,I want to change the font color of the header and menu to black.What should I do?The style has been created.Thanks.
Resolved! LDAP Import ignores Reference qualifier
My instance is using the CSM application and therefore has a core_company and an inherited customer_account table. The LDAP import of users includes the company (as string). I want to avoid to mix up data and want to force that users have companies o...
ServiceNow reports not visible until report created publish the report.
Hi Team, User have report_admin role access, but can't see a report which was created by other user untill he publish that report ? is that by design. ThanksAshok
Field 'record', Value 'sys_id': Glide Record is invalid
I'm trying to update the security incident record on the work notes to paste results from an API call to a third-party tool. When I test the flow and add the SIR number, the API call is successful, but the update record flow throws an error indicatin...
Filter Configuration Item Template based on Principle Classes
Request was to only allow templates to see principle classes ( same as the CI field on the Change ticket was filtered).This reduced CI numbers from 2m to 90k Solution:I combined 2 community posts into 1 Business Rule on the cmdb_ci table (function e...
Show user own comments for knowledge article and hide the rest using widget in service portal
Hi Team,I have a requirement to show only user own comment for a knowledge article on service portal. Please help me with the code to show users their own comments .How can I achieve this?
Resolved! What are sensible values for glide.script_processor.authorized_script_module_role as part of ISC security score?
Hi all, As part of improving our security score in the Instance Security Center, I want to set the property glide.script_processor.authorized_script_module_role. I have read the documentation, but it does not suggest what sensible values might be. Do...
'New' Request Opens CSM Service Catalog Not the SP Catalog
When we open the Request Overview > Request and select 'New', the CSM Service Catalog is displayed.I would like to change this to the SP Catalog that I have built, but I cannot see where to amend it. If I create a request from an incident, I get the ...
