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Survey Follow-up Response

I would like to ask a quick question ..slightly baffled.We are looking for a “Survey Response Follow-Up” process; where surveys are reviewed, users are contacted (especially bad surveys) and tasks is then closed. I have done some research and I am st...

Database View on cmdb_rel_ci

Very simply, I am trying to create a report/view of any server (cmdb_ci_server) that is not a child in (cmdb_rel_ci). Everything I've tried keeps returning the same set of servers which actually are children to some other parent.

When user is trying to send an email to ServiceNow, getting an error "Email ignored by 'Ignore sender' filter". The user emails contains postmaster in their header. How can I add exception in the 'Ignore sender' filter for only one user? Will there

When user is trying to send an email to ServiceNow, getting an error "Email ignored by 'Ignore sender' filter". The user emails contains postmaster in their header.  How can I add exception in the 'Ignore sender' filter for only one user without chan...

Resolved! "Requested For" variable type with "Enable also requested for" checked doesn't seem to be working in the Platform Service Catalog? Why?

I am using a variable that is of type "Requested For" and I have the "Enable also request for" checked in the type specification.  This works fine in the Service Portal, meaning that when I click the multiple users icon at the end of the variable fie...