Service now "HR Agent Workspace under" LIST - Assigned to me Not working as excepted.
Example: 1. Please check below snap ,HR Number -HRC0001160 it is working on "open-unassigned" still this case is not assigned to anyone working fine
2.But still the records it is showing under "Assigned to me" based on the fliter condition related to "Assigned to me" please check below snapshot using ootb conditions only!
3. Created 3 user records in user table "HR admin" and "hr agent1" and " hr agent 2"
4. Hr Admin it is working as excepted.
5. For HR Agent 1 and HR Agent 2 is not working still the records are showing in "Assigned to me"
Example1:HRC0001160 This record showing in both "Assigned to me" AND "Open-unassigned"
HR Agent 1 user record created
Impersonate hr agent1:
HR Workspace "assigned to me " showing record but still it was not assigned to "hr agent 1"
Kindly please help me on this issue
Thanks,
Anilkumar p
