ServiceNow realtime sync user from Azure AD B2C

[Max64]

Hi All,

I have IAM in Azure AD B2C. Requester will register with Azure AD B2C Service.

Requester can login and request our ServiceNow environment after register successfully.

I think I should implement OpenID Connect solution between ServiceNow and Azure AD B2C because It's a real-time sync user from Azure AD B2C. SAML solution will use up to 40 minutes for provision users from Azure AD B2C.

For more information OpenID Connection provision user during user login

4.(Optional) User Provisioning tab

You can choose to enable automatic user provisioning during user login. When automatic user provisioning is enabled, a user record is automatically created in the ServiceNow instance if that user record does not exist.

https://docs.servicenow.com/bundle/utah-platform-security/page/integrate/single-sign-on/task/create-...

I don't see any ServiceNow integrating Azure AD B2C with OpenID Connect document or video.

Please advise and suggest my solution.

[gml35]

I know this is months old but I just found this. Might help? https://acloudguy.com/2021/06/02/azure-integrate-azure-ad-b2c-with-servicenow/ 

[Padraig O_Kane1]

I appreciate this is an old thread but looking for some assistance to turn on User Provisioning in ServiceNow for Azure B2C, we have the integration established and it is working if we manually add the user in SN but we want to automatically provision users/contacts when they register with B2C, it isn't happening currently and I'm not sure if there is something needed on the Azure side. We followed the article above but user provisoning isn't covered. Any help would be appreciated. 

[Max64]

Hi @Padraig O_Kane1 ,

I'm recommended to connect to Azure B2C using OpenID Connect and provision the user from the claims sent by Azure B2C by using a data source for import set, transform.