ServiceNow reports not visible until report created publish the report.

B Ashok
Tera Guru

‎11-14-2023 04:10 AM

Hi Team, 

 

User have report_admin role access, but can't see a report which was created by other user untill he publish that report ? is that by design. 

 

Thanks

Ashok

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8 REPLIES 8

Danish Bhairag2
Tera Sage
Tera Sage

‎11-14-2023 04:17 AM

Hi @B Ashok ,

 

Yes it is by design . Until n unless the report is not saved it does not get entered into servicenow database. Hence it will not be visible to other users.

 

Thanks,

Danish

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎11-14-2023 04:20 AM

@B Ashok 

the user who created the report, did that user share it with limited set of users/groups

Please check that

Report data permissions issues 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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B Ashok
Tera Guru
In response to Ankur Bawiskar

‎11-14-2023 04:26 AM

Though user has report_admin role, still can't see the report ?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to B Ashok

‎11-14-2023 05:16 AM

No, I guess or with my best knowledge only Admin can see all reports. 

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