Servicenow role which shows only things assigned to a given user

An6
Tera Contributor

What role in servicenow gives the user access only to things that are assigned to him?

1 REPLY 1

Peter Bodelier
Giga Sage

There is no specific OOTB role for that.

You will have to create this logic yourself, using ACL's or query Business Rules.

 

However, without knowing you use case... I wouldn't recommend doing so, since this limits users significantly. 

Think for example of users reassigning a task, cannot see it anymore, so no able to add worknotes or comments anymore, after saving.

Teammembers, not being able to pick up someone else's tasks during sickness.


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